Senior Living Facilities
A Trusted Partner in Senior Living
Since 2018, JM Total Clean has proudly served over 25 senior living communities across Oregon providing roof cleaning, gutter cleaning, pressure washing, soft washing and window cleaning services. These services play a vital role in maintaining a clean, safe, and welcoming environment for residents, staff, and visitors.
We see ourselves as a trusted partner putting relationships with staff and residents first. We work alongside facility leadership to construct a plan that accomplishes the work efficiently and with the best interest of the residents and staff. We provide each location with an estimated working timeline to allow for residents notification and site preparations.
Our Experience:
- Over 25 facilities serviced offering full services packages.
- Multi-story facilities ranging from 40,000-275,000 sq ft.
- Continuum of care facilities with 100+ independent living cottages.
A Heart for Customer Service
Customer service is a foundational metric from which we hire every employee at JM Total Clean. We strongly believe in choosing the right person and training them effectively before we look for someone with the existing background qualifications. Our experience servicing senior living facilities has elevated our service standards due to the high volume of resident interaction, the scale and complexity of each project, and the need for prompt, effective resolution of concerns.
Our team is trained to communicate professionally, address issues efficiently, and implement appropriate remedies to ensure a positive experience for all parties. Throughout service delivery, our objective is to conduct work respectfully and courteously while achieving consistent, high-quality results and maintaining a high level of customer satisfaction.
"JM Total Clean did an amazing job with the window cleaning and pressure washing at The Springs at Sherwood. The team was kind, helpful and efficient. Our staff received multiple compliments from our residents on the crew and their work."
Frequently Asked Questions
Get answers to common questions about our services and how we work.
Disruption is minimized by scheduling work during approved hours and coordinating around meals, activities, and quiet times. Noise and water use are managed carefully, and work is staged to avoid high-traffic areas whenever possible.
Only when access has been approved by facility management and the resident or staff grants permission. Technicians always knock, announce themselves, and respect resident privacy.
All equipment is routed away from walkways and ADA-accessible routes whenever possible. Wet areas are monitored and marked as needed to prevent slip hazards. For gutter and roof cleaning, all debris is collected and removed promptly from sidewalks and walkways.
Call Us or Fill Out Our Form
Let us know how we can help.
Our goal is for you to have a smooth experience from initial quote to the completion of your job. We will respond to your inquiry within 30 minutes during normal business hours.